Negotiation: Rising importance for business success!
Negotiation is a dialogue between two or more parties to iron out points of difference and agree on matters of mutual interest. Any dialogue between two parties should meet certain parameters to qualify as a negotiation. For instance, neither party should have unreasonable advantage of power over the other (ie, should be similar in stature) and each party should have similar stakes in the game. The right set of negotiation skills have always been useful not just in business but in personal life as well. It requires preparation & planning, breaking down the issues, understand the POV of stakeholders, bargaining & problem solving, emotional intelligence and closure. Although experts have classified negotiation into various styles and steps, for me it has been spontaneous, impulsive and natural, with a set-out end goal to reach a resolution. With the rapidly growing role of change management in an increasingly dynamic tech-enabled world, negotiation as one of the key co...